Warranty Statement:
1. Warranty Type: We will replace the product which have quality problem.
2. Warranty Period: Supply 3 months warranty for the products from the date of arrival. Customer should check the items according to the order list after arrival.
Contact with us and offer the data, photos of the problem items
3. You need to pay for the replacement charge for following condition:
* Wrong Order from customer.
* Natural Disasters cause the damage.
* Error installation, improper use.
* The machine and reducer work over time and over load.
* Lost by any condition.
* Human element destroyed.
* Corrode with rust during stock and running.
* Warranty Expired.
FAQ :
Q1: How can i make payment ?
A : Bank transfer, Western union, Paypal, Paysend, or RMB.
bank transfer take 2-3days, while we can arrange order once received the remittance copy.
Q2: How fast you can do shipment?
A: Stock items take 1-2days, no stock items 5-7 working days. It depends on the items and the quantity of your order. We will try best to ship goods on time,
won't let you and your client down.
Q3: If we dont find what we want on your website, what should we do?
A: talk with us directly on whatsapp, email, wechat, or phone, we will check inquirys asap. excavator parts have thousands kinds, it's not possible to post
all production online.
Q4. Do your product been tested before delivery?
A: Yes, all product been tested to make sure they are qualified to sell.
Q5: Can we buy 1 pc of each item for quality testing?
A: Yes, we value every customer, no matter order amount small or big, with grateful for your trust.
